Jessica came on board to our practice taking the CRC position in out Coon Rapids location. This was an office where as most we had engaged MD's, dabblers and the non accruing. Jessica established herself and worked with the whole clinic to advance this location to fiscal year 2020 total physician engagement and accrual of 29, leading our practice throughout the year. Her passion to take a program that appeared disengaged and utilize her innovation to make it the most engaged of all our locations is a credit to her and what I feel Florence Nightingale embodied.